FEL trucks need 24 feet of overhead clearance at the dumpster pickup point — the truck lifts the container up and over the cab. They also need straight-on approach access (no tight side angles), and the dumpster pad must be level enough to engage the hydraulic forks safely. We verify all of this during a free site visit before placing equipment.

FEL service frequencies range from once a week up to six times a week (Mon–Sat) for the highest-volume generators. Most grocery and big-box retail customers fall in the three-to-five times per week range. Frequency can be adjusted as your volume changes — your account rep reviews service cadence regularly.

Wet cardboard significantly reduces value and can cause issues at the MRF. Restaurants and grocery stores with food-contaminated OCC should keep recycling and trash streams separate — clean dry OCC in the recycling FEL, food-soiled material in the trash FEL. Loop's family of companies provides bundled trash/MSW FEL service alongside recycling for sites that need both.

Both. Loop offers internal collection containers — gaylords, toters, hampers, tubs, and desk-side bins — for rent or as part of your service agreement. You can also use your own containers if they're standard sizes that load efficiently into our trucks. Talk to your account rep about the right container mix for your facility.

Yes. FEL routes run out of all four of our Chicagoland MRFs (Chicago, Joliet, Northlake, Riverdale), covering the city, the collar counties, and the surrounding industrial corridor. Service area extends throughout the Midwest for high-volume customers — call to confirm coverage at your address.